🔒 Data Protection Policy

lv66 Privacy Policy

Q: How can I request to update or delete my personal data?

Email support@lv66.mom or contact us via 24/7 Live Chat. We will handle any request to access, update, or delete your personal data and will respond promptly, unless a legal retention period applies.

lv66 protects your personal information with SSL encryption and never sells it to any third party.

Last updated: 29 October 2026

This Privacy Policy ("Policy") explains how lv66 collects, stores, uses, and protects the personal information of players ("you") who use the lv66 website lv66.mom and its related services ("Services"). By continuing to use the Services, you agree to the terms of this Policy.

Section 1

Information We Collect

lv66 collects the following categories of personal information to provide players with the best possible service and to keep accounts secure.

Personal Data

Full name (and the format entered, depending on language)
Date of birth (for 21+ age verification)
Address and region
Email address
Phone number

Account Data

Username
Password (hashed)
Account registration date
Login IP address
Device and browser type

Financial Data

Deposit and withdrawal records
KBZPay, Wave Money, AYA Pay account numbers (partial only)
Transaction records

Gaming Data

Game history
Bet amounts and results
Bonus and promotion usage
Gaming patterns and frequency

Section 2

Data Collection Methods

lv66 collects personal information through the following methods—

Directly provided — Information you provide when creating an account, filling in forms, or using our services
Automatically collected — Browser cookies, log files, and technical data recorded automatically while you use the website
Financial transactions — Financial and related data required when processing deposits / withdrawals via KBZPay, Wave Money, or AYA Pay
Support services — Messages and support communications sent when contacting us via 24/7 Live Chat

Section 3

How Your Data Is Used

lv66 uses the personal information collected only for the purposes stated in this policy.

Account Management

Data is used to create, verify, and securely maintain your account. This includes checks to confirm you are 21+.

Service Delivery

Used to process deposits / withdrawals, apply bonuses and promotions, and calculate VIP tier points.

Security & Fraud Prevention

Data is checked and monitored to detect and prevent unauthorized access, financial fraud, and irregular betting activity.

Responsible Gaming

Data is used to review players' betting activity and to identify and assist those who may be at risk.

Communications

Your contact details are used to send account notifications, security alerts, and service updates by email or through the platform. Marketing messages will not be sent without your consent.

Section 4

Cookies and Tracking Technology

What Are Cookies

Cookies are small data files stored in your browser. lv66 uses three types of cookies to keep the service running smoothly—

Essential Cookies — Required for maintaining login sessions and verifying security tokens. Disabling them will prevent the service from working properly.
Performance Cookies — Used to understand how the website is used and to improve the service; they do not identify you personally.
Preference Cookies — Used to remember your choices such as language selection and display settings.

You can disable cookies in your browser settings, but please note that some parts of the service may not function normally as a result.

Section 5

Data Sharing Policy

lv66 will not sell, rent, or share your personal information with any third party for advertising purposes. Data may only be shared in the following cases—

Service Providers

Required data is shared with payment service providers such as KBZPay, Wave Money, and AYA Pay to process transactions. They are bound by agreements consistent with lv66's data protection standards.

Legal Requirements

We comply only with lawful requests when required to fulfil legal obligations or in accordance with court or government authority orders.

Security Checks

We may work with specialist providers for fraud prevention, anti-money laundering (AML) checks, and player verification.

Your Prior Consent

Outside of the cases listed above, your personal information will not be shared with any third party without your prior explicit consent under any circumstances.

Section 6

Data Security Measures

lv66 applies technical and operational security measures to protect your personal information—

SSL/TLS Encryption — All data transfers between the website and your device are secured with 256-bit SSL encryption
Database Protection — Personal information is hashed and stored on access-controlled servers
Access Control — Staff who can access personal information are strictly limited and bound by confidentiality agreements
Regular Security Audits — Service security is reviewed regularly and any potential vulnerabilities are addressed immediately
Data Breach Response — If a personal data breach occurs, affected players will be notified without delay

Your Responsibilities

While lv66 provides technical protection, account security also requires your cooperation. Choose a strong password, never share your login details with anyone, and log out after each session. You can report any suspicious activity at any time via our 24/7 Live Chat.

Section 7

Data Retention Period

lv66 retains your personal information only for as long as necessary to provide services and to meet legal obligations. After account closure—

Financial records and game history may be retained for a set period as required by law
Personal data is securely deleted once the legal retention period has passed and it is no longer needed
Data related to unresolved disputes is retained until the dispute is fully resolved

Section 8

Player Data Rights

As a player at lv66, you have the following rights regarding your personal data—

Right to Access

You may request access to the personal information we hold about you.

Right to Rectification

You may request correction of any personal information that is inaccurate or incomplete.

Right to Deletion

You may request deletion of your personal data in cases that do not conflict with legal requirements.

Right to Restrict Processing

You may request that data processing be restricted while data accuracy is being verified or while an objection is being resolved.

Right to Object

You may object to the use of your data for marketing purposes at any time.

Right to Data Portability

You may request a copy of your personal information in a readable format.

To exercise any of the rights above, email [email protected] or contact us via 24/7 Live Chat. Requests will be acknowledged and acted on without delay.

Section 9

Protection of Under 21s

lv66 strictly prohibits anyone under 21 from registering or playing. Age verification is carried out at registration, and any account found to belong to someone under 21 will be closed immediately. lv66 will never knowingly collect personal data from children. If you know that anyone under 21 can access your device, please read the Responsible Gaming page and take the necessary steps.

Section 10

Policy Changes

lv66 may update this Privacy Policy at any time when necessary. If significant changes are made—

An advance notice will be posted on the website
A notification will be sent to registered players' accounts
The "Last Updated" date at the top of the Policy will be updated once the changes take effect

Continuing to use our services after changes have been made means you accept the updated Policy. If you do not agree, please contact us at [email protected].

Section 11

Privacy Data Contact

If you have any questions, objections, or data requests regarding this Privacy Policy, you can contact lv66's data protection team—

Email: [email protected]
Live Chat: 24/7 service — contact us directly via the Live Chat button on the website

We will respond in Burmese and handle your request as quickly as possible.

Questions About Privacy

Never. lv66 will never sell, rent, or share players' personal information with third parties for advertising or marketing purposes. Data is shared only to the minimum extent necessary for payment processing and security operations.

Data is stored only for as long as needed to provide the service and meet legal obligations. After an account is closed, any remaining data is securely deleted, except for data that must be retained by law (such as financial records).

Email [email protected] or contact us via 24/7 Live Chat. We will handle any request to access, update, or delete your personal data and will respond promptly, unless a legal retention period applies.

Payment data is protected with 256-bit SSL encryption. Account numbers for payment providers such as KBZPay, Wave Money, and AYA Pay are partially masked and stored encrypted on the server. lv66 staff cannot access your full financial details at any time.

You can manage cookies through your browser settings. However, please note that disabling essential cookies will affect certain features, including keeping you logged in. Disabling only performance and preference cookies will still allow you to use most of the service.

If a personal data breach is detected, lv66 will notify affected players without delay and explain what happened and what steps have been taken to address it. Our data protection team will act immediately.